The changing global scene, including the global pandemic and subsequent economic troubles, is pushing more businesses into online situations. This includes more business done through mobile apps, and this could create a need for call center solutions.
It’s a new concept for many small businesses, but it can be helpful to outsource call centers or even to hire work-from-home employees for customer service solutions. The best call center affiliate programs include training services for call center employees, cloud-based call center software solutions, and even call centers that will take orders for pizza restaurants.
If you’re interested in finding out more, read through this list of the top ten call center affiliate programs. At the end of this article, I’ll share some ideas for ways you can use these programs with your affiliate websites.
Call Center Affiliate Programs
- Call Center Coach
- Kanect 360
- Chase Data
- Call Hippo
- Nectar Desk
- URL: 8×8 Affiliate Program
- Commission: $25 per line, up to $15,000 per referral
- Cookie: Unknown
8×8 is an all-in-one cloud-based communications solution that includes contact centers, business phones, video conferencing, and more. Customers can find the help they need on the website by browsing through the products and services, looking at business needs and industry, or through a search using the search icon at the top of the page.
The contact center comes with omnichannel routing, with features like virtual agents and a predictive dialer. This company also provides call center analytics, workforce management, and customer engagement.
The affiliate program is run by 8×8. Affiliates can earn $25 for each referred line, for up to $15,000 per referral. They have to have an 8×8 account, but they can also earn $100 for every friend or colleague they refer to 8×8 who purchases and account.
Why You Should Promote 8×8: The commission rate is great, but it appears that affiliates have to purchase an 8×8 account to be a part of the referral program.
- URL: DialMyCalls Affiliate Program
- Commission: 15%
- Cookie: Unknown
DialMyCalls is an automated message system that could be used in place of a call center for outbound messages. This company provides both telephone and SMS broadcasts that are designed for customer’s contact lists.
Additional features include contact management, contact labels, broadcast reports, and a mobile app. There’s also a free trial that allows customers to try out the service by sending a message of up to 30 seconds to up to 25 contacts once a week. Paid plans run around $7.49 per month.
The affiliate program is administered by DialMyCalls, and it offers several ways to promote the services. For example, affiliate marketers can promote the company through emails and websites, but they can also use flyers, business cards, and other printed materials to spread the word offline.
Why You Should Promote DialMyCalls: This company offers both monthly plans and pay-as-you-go plans, which could appeal to some shoppers. However, this call center alternative only covers outbound calls, such as sales notifications.
- URL: Five9 Affiliate Program
- Commission: 15%
- Cookie: Unknown
Five9 is a cloud-based contact center solution that can be used by individuals or organizations. This company can handle both inbound and outbound calls, with omnichannel options and even some workforce optimization features. This includes a gamification process to help call center employees have fun at work while reaching their goals.
Another nice feature that Five9 provides is the ability to outsource call center agents, so small businesses can hire employees to work from home. With this system, individual agents can also monitor and handle both inbound and outbound communications.
Five9 runs its own affiliate program. Affiliates earn commissions on their referrals every month for up to two years.
Why You Should Promote Five9: The commission rate and recurring commissions are great, although there’s a two-year cap on earning potential for each referral. For customers, the workforce outsourcing and gamification solutions could be helpful and fun.
4. Call Center Coach
- URL: Call Center Coach Affiliate Program
- Commission: 30% on memberships, 20% on one-time purchases
- Cookie: Lifetime
Call Center Coach is designed to help emerging leaders and supervisors in the call center world achieve their goals. It’s one of the only training platforms specifically targeting leadership in the call center setting. This company offers training options for both organizations and individuals, including a certification course for supervisors. People who take the trainings can expect to see positive results in 90 days or less.
The affiliate program is run in-house. Call Center Coach offers a 30% commission on memberships, with recurring commissions every month as long as the account is active. There is also a 20% commission for stand-alone products, such as webinars and online courses.
Why You Should Promote Call Center Coach: This company provides a unique service in the call center world, the commission rates are nice, and affiliates can earn recurring commissions every month on memberships. However, the pricing information isn’t currently listed on the website, which may be a deterrent for some shoppers.
5. Kanect 360
- URL: Kanect 360 Affiliate Program
- Commission: Up to $1,000/30%
- Cookie: Unknown
Kanect 360 offers call center services for several types of businesses, including businesses like pizza chains. In a pizza store situation, the services include features like taking orders and providing customer service. There is no long-term contract.
It can take 4-7 weeks to onboard a new store because Kanect 360 is only able to add 25 new stores to the platform each week. However, once it’s time to onboard, the whole process can be done in a few short hours.
The affiliate program is run through Leadpages.
Why You Should Promote Kanect 360: Kanect 360 brings call center-style support to small businesses that want to grow their profits by becoming more efficient. The commission rate is great, too.
- URL: JustCall Affiliate Program
- Commission: 20%
- Cookie: 45 days
JustCall is a cloud-based phone system that saves sales teams hundreds of hours every month. This works because all calls are automatically logged into the CRM/helpdesk tool rather than being entered manually, whether they’re made through the tool, a mobile device, or the web.
JustCall actually has two partner programs. The affiliate program pays affiliate marketers money for referring new customers, while the technology partner program allows technology companies to integrate their apps with the JustCall platform so their apps can be discovered more easily.
Why You Should Promote JustCall: This cloud-based software can save companies a lot of time. There are also two partner programs to choose from. For the affiliate program, the commission rate and cookie length are both decent.
7. Chase Data
- URL: Chase Data Affiliate Program
- Commission: $50
- Cookie: Unknown
Chase Data offers a Call Center as a Service (CCaaS) software solution for businesses. This company has options for small businesses, as well as a professional plan and an enterprise plan for larger businesses. The software comes with a free trial period that includes all the features, but the length of the trial isn’t listed.
This company runs its own affiliate program. Affiliates are paid a commission of $50 for every company that they refer that purchases the software package. Chase Data is seeking affiliates who already have experience in call center technology sales or host web properties that attract call centers. Affiliate marketers are provided with unique referral links.
Why You Should Promote Chase Data: The software was developed to boost call center productivity, which could help attract some businesses.
8. Call Hippo
- URL: Call Hippo Affiliate Program
- Commission: 20%, recurring
- Cookie: 60 days
Call Hippo is a Voice over Internet Protocol provider that can provide business solutions that allow companies to run their own calls in-house. Features include call distribution, welcome music, messages, interactive voice response, call queuing, call barging, and more. This company also provides call center software and call center outsourcing.
Customers can request a demo, shop by features and integrations, or by the industry and business uses supported by Call Hippo. The website also includes a resources section, and it takes less than three minutes to set up a call center. This company works in more than 50 countries around the world.
The affiliate program is run in-house. Affiliates earn a 20% commission, and they get recurring commissions for every month that the customer remains with Call Hippo.
Why You Should Promote Call Hippo: The commissions are generous and recurring, and the cookie length is nice, too.
9. Nectar Desk
- URL: Nectar Desk Affiliate Program
- Commission: 25%
- Cookie: Lifetime
Nectar Desk is a call center software program that’s cloud-based. It’s a complete SaaS solution that provides detailed reports and can handle both inbound and outbound calls. The software can be set up quickly There are no contracts, no hidden fees, and no hardware, but the company does provide 24/7 phone and live chat support for customers.
This company has set up several partnership ideas. The affiliate program generates a 25% commission, with recurring commissions for as long as the customer stays with the platform. There’s also a white-label option, a reseller partnership, and a country partnership program. People who are interested in affiliate marketing with this company or in any of the other partnerships can contact the company for more information using a form on the affiliate website page.
Why You Should Promote Nectar Desk: There are several partnership options with generous earning capacities, and lots of perks for customers, including no contracts and no hardware. This call center software is completely cloud-based.
- URL: Dialer360 Affiliate Program
- Commission: up to $50 per month, per referral
- Cookie: Unknown
Dialer360 is an affordable call center software package with voice recordings that can give calls in perfect British or American accents. This auto-dialer program can make thousands of calls in pre-recorded voices that can be customized to fit specific business needs.
This company offers a 7-day money-back guarantee. Other products include robo calling, hosted PBX, and CRM services.
Affiliates earn a commission of up to $50 per month, per referral, based on the plan that the customer purchases, for up to one year or the lifetime of the customer’s plan. The lowest-paid plan doesn’t generate any affiliate commissions, but if the customer upgrades to a higher-paid plan, then the affiliate begins to receive commissions for the following months.
The affiliate program is run in house, and affiliates who click the apply button are directed through email.
Why You Should Promote Dialer360: The commission rate is nice, and the ability to get recurring commissions for up to a year is great.
Affiliate Website Ideas
Now that you’ve read through this list of the top ten call center affiliate programs, how do you plan to use them with your affiliate websites? I’ve got some ideas to share with you that could help get you started.
First, a website that caters to people who have work-from-home businesses such as Mary Kay consultants or Seacret agents could promote call centers as a way to share sales or promote new products. There could be a need for mostly outbound calls, so a program like DialMyCalls could be ideal. You could also feature small business loans, management software, image consultants, and even fashion.
A second idea is a website for businesses that are moving more work online. Call centers staffed by employees who work remotely could be featured here, as well as e-commerce platforms, website developers, and social media marketing experts.
You might also consider a website for nonprofit organizations. A website like this could promote call centers, but it could also feature fundraising opportunities and accounting software.
Boost Your Affiliate Earnings
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