Company Name: Web Knowledge LLC
Company Owner: Unknown
Product Price, $199, $399
What Is It?
Create a WordPress website that sells Amazon products
High pressure salesmen promoting over priced, low quality products.
Before You Buy:
I received a cold call this afternoon from a company called “Web Knowledge LLC”. My phone number has recently been hijacked from who-knows-where, and I have started to receive relentless calling from various companies that all engage in suspiciously similar behavior. Seriously. I've been called more than 20 times in the past 2 days from different places trying to sell me business opportunities.
Step 1: I receive a phone call from an unknown number
Step 2: I say hello, but no one answers
Step 3: An operator picks up, and ask me if it's true that I'm interested the possiblity of making money online
Step 4: I say, “Yes”, chat to them a few minutes and they show me some example websites.
At this point some places pass me on to a supervisor to do the actual selling, but this particular guy I spoke to today jumped right in. He was a really nice guy – in fact, I've found that the “tier 1” salesmen are usually super nice guys that I really have a good time chatting to. I ask them about the company and they are blissfully unaware of the details of exactly what they're selling, but they can definitely ask a supervisor or connect me with one.
What I Liked:
Promoting products from Amazon through a WordPress blog is a legitimate way to make money on the internet. This is called affiliate marketing, and it's a real way that people make money online.
What I Didn't Like:
This should go without warning, but if someone calls you on the phone as asks you if you want to learn how to make money, red flags should be going off in your head. I have no ‘facts' to back up this statement, but let's just get this out of the way. If someone approached you on the street and asked if you want to learn how to make money on the internet would you trust them? No. So why should we trust someone that invades our home with a phone call?
Scripted sales, with ignorant employees
First off, it's clear that their employees do not know what they are doing, and are not knowledgeable in the subject of how to build websites, rank them in Google, and make money from them. They obviously do not do this themselves, or they would not be working the phones at a telemarketing company.
My ACTUAL work is to make money from my websites. They could not answer simple questions about how the website was built, how much traffic was needed to make a decent living from the site, or which tactics were used to rank the site.
Why should I buy a product from someone that doesn't know how it works?
The employees will show you http://myultimateshoppingconnection.com/ as a representation of their work. You can create this exact same (or similar) website for free, plus get trained on how to use it for free. It is not worth more than a few dollars to someone who is too lazy to build it.
The sales rep kept telling me that I could make 10% commissions from Amazon. This is true, but everyone starts at 6%. You have to make thousands of dollars in sales before you get brought up to the 10% level. Remember that 6% of a $10 product is 60 cents. Are you willing to work for 60 cents per sale?
If you sell hundreds of products every day, sure, that's a really good wage! But how will you get to that point? With the training offered at Web Knowledge LLC? They do not tell you the specifics of how you are trained, or what's contained in the training materials. Is it an industry secret? Ha. I think not.
They also offer “lifetime support” for a one time fee. Any legit business is not going to be able to sustain that amount of support if they are growing. Do you really think a support member is going to sit with you on the phone for hours as you try to figure out your web business? I'm speculating here, I'll admit, but as you'll see in an image below, their support is not what they tell you it is.
Support takes time and money: a few hundred dollars is not going to cover a lifetime of 1-on-1 help. Also Their staff I spoke to does not know enough about online business to efficiently help anyone get their business off the ground.
They will tell you that they received a positive rating from the Online Business Bureau (http://www.onlinebusinessbureau.com). This website does not hold water, and has not standing in any online business community. It's a for profit organization where companies can buy their positive rating. Read a full review of the Online Business Bureau and decide for yourself if an A+ rating from the OBB is worth anything at all.
The sales rep kept telling me that there were fees for hosting and maintenance that would be ‘taken care of' or waived if I signed up today. The exact number was $179, but he did not break down the price to explain what those fees actually were. This is typical of this kind of company, where their service is actually worth X amount, but they say it's worth Y amount and will offer you a special discount.
The truth is that you can get it for that price every day. And, as I'm about to tell you, it's available for much, much cheaper. When I mentioned that I could not afford this, the sales rep immediately approved me for a $50 discount. When I could not afford that, he asked me how much could I afford. I didn't want to name a number they could actually meet, but I have a feeling I could have got full package for $100 or less. Basically, they want to make a sale at all costs because the actual dollar value of what they are offering is $0.
Rude sales reps
The first guy I spoke to was super nice, but it was clear to me that he did not know what he was selling. He was just reading from a script. I can't blame him for doing his job. But the second guy made it very obvious that he was going to keep me on the line at all costs, and make a sale no matter what.
Once I plainly told him that I was sorry, but I simply could not afford the product and was not going to buy no matter what the cost was (very politely, I promise), he curtly said, “OK, have a good day.” and hung up the phone without waiting for me to respond. He was done with me. End of story.
Bullying tactics, no support, no refunds
Do a search online, and immediately there will be two scam reports that pop up. These people have been hurt by this company, and have taken the time and effort share their stories. Instead of apologies and/or clarification of the situation, they responded with threats of law suits in one case, and no answer in the other case. Please see the images below and click on them to go to the source.
Please take these complaints with a grain of salt however, some customers are just spiteful people that spent money on something that didn't work out. I realize that this is possible, and do not plan to “make my case” simply by referring to two complaints posted on anonymous ripoff reports. However, I thought you should read these in case you hadn't seen them.