MDD Hosting places a priority on customer support. Most tickets are resolved in just hours.
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About MDD Hosting
If you search Google for “Best Web Hosting”, you’ll find the same budget hosting companies listed every time. Many of these hosts have mixed reputations. When you go beyond the first page of search results, you start to find the real stars in the world of budget hosting and MDD hosting is one of those stars.
MDD hosting has an excellent online reputation, due to their quality customer support and the ease of setting up a WordPress blog. You can get your WordPress site running and generating income in no time.
What Makes MDD Hosting Unique?
A privately-owned company, MDD Hosting is a “Boutique” host. As you would expect with a boutique hotel, all the expensive extras are taken care of for you. The US-based telephone support also helps with this boutique feel.
MDD Hosting has a “no BS” approach to hosting, which is both refreshing and impressive. There are now many smaller budget hosts taking the same approach, such as FastWebHost and A Small Orange.
The traditional budget hosts, such as iPage and HostMonster, offer many “cheap now, expensive later” features. MDD Hosting has a clear price structure and no hidden extras.
MDD Hosting has received high scores from customers and review sites. Their online reputation is a good sign that this company truly cares about their customers.
MDD Hosting Online Reputation
When it comes to having a strong online reputation, MDD hosting sits towards the front of the pack. If you research the WordPress blogs and forums, you will mostly find nothing but praise.
Some people do complain about the extra couple of dollars each month. If you take advantage of everything that MDD hosting has to offer, you can achieve more than you probably could with a typical budget hosting solution. This more than makes up for the slighter higher price tag for MDD Hosting.
WhoIsHostingThis.com gave MDD hosting a 5-star rating. TrustPilot.com gives a rating of 4 stars. For the most part, MDD Hosting scores high for customer support and features.
The recent deployment of new Apache servers has more than solved any previous complaints about uptime and speed. MDD Hosting now has a fast and very reliable server network that comes with some impressive functionality. The bottom line is that MDD Hosting has a superb online reputation.
With fast loading times and solid uptime, MDD Hosting offers quality shared hosting starting at just $3.50 per month. The shared hosting on offer has a crisp, clean interface that is ideal for anyone that is new to website hosting. For those with web hosting experience, you’ll find everything you need in the bloat-free control panel used by MDD Hosting.
You will also find all the scripts and apps needed to create, maintain, and promote your website. Here is a closer look at the shared hosting plans.
- Customization Plan ($3.50/mo.) 15 Websites, 50GB Storage, 500GB Bandwidth, Free SSL Certificates, Spam Prevention, and Weebly Website Builder.
- Professional Plan ($9.50/mo.) Unlimited Websites, Unlimited Storage, Unlimited Bandwidth, Free SSL Certificate, and Weebly Premium Website Builder
(Personally, I'd never use Weebly for my website, but some people do, including my girlfriend. I always recommend WordPress all the way)
VPS and Cloud Hosting options are reasonably priced. MDD Hosting offers several plans to meet your specific needs.
Premium Cloud Hosting (From $25/mo.)
Premium Cloud Hosting is an affordable alternative to VPS or dedicated server hosting. Cloud Hosting is highly scalable and MDD Hosting has created the perfect environment for websites to grow. If you want to stream audio, video, or any other resource heavy applications, Basic Cloud Hosting will give you everything that you need, starting at $25 per month.
With Premium Cloud Hosting, there are no maintenance or security issues to deal with. You also get the same power and features found with VPS or dedicated servers, at a fraction of the cost.
- PR2 ($25/mo.) 2 Cores, 2GB RAM, Unlimited Storage, Unlimited Bandwidth
- PR4 ($50/mo.) 4 Cores, 4GB RAM, Unlimited Storage, Unlimited Bandwidth
- PR6 ($75/mo.) 6 Cores, 6GB RAM, Unlimited Storage, Unlimited Bandwidth
- PR8 ($100/mo.) 8 Cores, 8GB RAM, Unlimited Storage, Unlimited Bandwidth
VPS (From $74.96/mo.)
The VPS hosting available through MDD Hosting may appear expensive, at $75 per month, but when you look closely you’ll see an impressive list of managed services. With VPS hosting, you get access to fast and reliable servers, US-based telephone support, and a variety of add-ons. VPS with MDD Hosting is more than capable of handling the most resource hungry websites and blogs.
- PR2 ($74.96/mo.) 2 Cores, 2GB RAM, 100GB Storage, 1TB Bandwidth
- PR3 ($134.96/mo.) 4 Cores, 4GB RAM, 200GB Storage, 3TB Bandwidth
- PR4 ($134.96/mo.) 6 Cores, 6GB RAM, 500GB Storage, 5TB Bandwidth
The simple user interface is great for novices. MDD Hosting can help you get your website live in no time.
Weebly Website Builder
A Weebly website builder license comes with all shared hosting. Weebly is great for beginners, as there is a simple drag-and-drop interface that anyone can use. Considering this simple function, you can accomplish a lot, including building your own eCommerce store. You can easily have your eCommerce store live and accepting payments in just a few hours.
However, long term Weebly has some limitations in terms of customization and SEO. My recommendation is to stick with WordPress or maybe even Joomla right from the beginning. I used Weebly trying to get my girlfriend's site ranked, and eventually gave up and told her to switch to WordPress or she can handle her own SEO. It's just not the same!
MDD Hosting Servers
Having recently updated their entire network, MDD Hosting has some of the most responsive and stable servers available. Their new network of Self-Healing SSD Servers has seen a 900% increase in operations per second and a 1200% increase in the total bandwidth available. The result of these updated servers is that you get phenomenal reliability and guaranteed uptime.
MDD Hosting recently updated their servers. You can now enjoy superior load times and improved security.
MDD Hosting Cancellations
The MDD Hosting cancellation policy is clear. You can cancel your hosting at any time and move to another host. If you’re not happy with your first 30-days, you can cancel and get a full refund. Easily migrate your site to a new host without any complications.
MDD Hosting Customer Service Review
MDD Hosting does not have a Live Chat option for customer support, but this is a good thing. Instead of Live Chat, you get to use a great ticket system. This is the same for Knownhost, and I love their system. You simply provide the necessary information about your issue, attach screenshots, and submit your support ticket. Once your ticket is submitted, you can sit back and wait for a reply, with most issues being resolved in a matter of hours.
The best thing about the ticket system is the free time that it gives you. You don’t need to wait 15 minutes or more for someone to answer your question while you're on hold. For dire situations, you can watch your inbox for the reply. For medium or low level situations, you can just check your email when you have time.
Customers give MDD Hosting high scores when it comes to customer support. By removing live chat, you remove many of the frustrations that often plague customer support. Having the ability to simply type out your problem and attach a few screenshots is a lot easier than wasting time with an open chat window. If I had a dollar for every minute I’ve wasted on Live Chat, I wouldn’t be writing this blog.
MDD Hosting is a premium hosting company with affordable prices. You can also receive a refund during the first 30 days.
MDD Hosting Final Review
You can find cheaper hosts, but MDD Hosting makes up for the extra cost with impressive features and quality customer support. This is a professional, reliable solution for all types of websites.
MDD Hosting has a direct approach when it comes to pricing, with no hidden fees or charges. This includes the fact that there are no hidden cancellation fees and migrating to a new host is easy. A growing number of hosting companies are taking this same approach, which is great for consumers.
With a customer support ticket system that resolves problems in hours instead of days, you can rest easy knowing that your website will continue to run smoothly. MDD Hosting also has telephone support with a US-based support team.
When it comes to billing issues, the billing department can be very helpful. They are clear about all charges and renewal dates. The more well-known budget hosts could learn a thing or two from MDD Hosting.
My all-time favorite host is Kinsta. They are pricey, but freakin' fast fast and the support is rock-solid. The STARTER plan is great for one website, but I recommend the BUSINESS 1 if you want to build multiple websites
Nathaniell
What's up ladies and dudes! Great to finally meet you, and I hope you enjoyed this post. My name is Nathaniell and I'm the owner of One More Cup of Coffee. I started my first online business in 2010 promoting computer software and now I help newbies start their own businesses. Sign up for my #1 recommended training course and learn how to start your business for FREE!
Anthony says
This company had an outage for 5 days, a screwup on their part erasing all the servers, and then not being able to restore accounts. I already pre-paid and I kindly asked for a refund of my remaining months. They refused and offered me credits. I ended up losing 2 customers because their sites and emails were down for 5 days. The least they could have done was to help me out and refund the remaining months. I don’t recommend this service at all to anyone!