Product Name: Graphic Media LTD
Product Owner: Unknown
Advertised Price: $199, $699
Discounts: Vary ($499)
What Is It?
Build websites based on a niche of your choice and make money by placing advertising on the website.
It's a legit idea but it's overpriced and there are issues with customer service.
Disclaimer: I have not tried the products and services offered at Graphic Media LTD, but I know enough about the online marketing industry to make a pretty good assessment of what they offer. What you will read below is mostly my experience with the phone staff and the events that occurred over the phone. For details on what they offer and my assessment of these offers, please go to Product Details
Before You Buy:
I received a cold call from Graphic Media LTD the other day, trying to sell me an opportunity online. In standard fashion for businesses of this nature, I was asked some questions to see if I qualify. This basically means they want to see if I have money to spend. Fair enough, it's a cold call and they don't know anything about my money situation.
Most of what their representatives will tell you about the company is recited from a script, and it's clear that not all reps actually know much about what they are selling. I think this reflects poorly on the company. Imagine if you walked into the Apple store and their guys couldn't tell you the specs of an iPhone? Imagine if you went to Walmart and one of the workers couldn't tell you which isle the toys were on?
The Worst Customer Rep Ever
The first representative I was passed to was very nice, but knew absolutely nothing. After I qualified, I was passed to another rep who was in charge of selling a package to me. I asked several simple questions that he could not answer.
He did not understand traffic generation or how they got traffic to the websites. This is super important, because many scams will sell you ‘fake' traffic. He also did not know which platform was used to build the website, if there was any keyword research training, and how the service could “guarantee rank” (not possible).
Sorry if the tech terms are confusing. In a nutshell, it was clear that this guy didn't fully understand what he was trying to sell me.
He was also very rude, and here are some (paraphrased) quotes from our conversation.
Customer Rep: Time is up for questions and answers. Let me do my job.
Customer Rep: Stop interrupting me!
After I explained to him some issues with the example website he showed me:
Customer Rep: I'm not getting paid to be impressed.
After I asked why there is no internal linking or outbound links:
Customer Rep: Ah, Jesus man. I don't know
I then mentioned that there were WAY too many ads on this example site, and he hung up on me.
The Follow Up Apology
Two weeks later I received ANOTHER phone call from this company trying to sell the same service. I got on the phone with a manger and explained what happened before. He was much more knowledgeable and friendly than the other guy, but I still politely refused the service.
A few hours later I received a phone call from head honcho boss guy, and he apologized for the rude employee and I was told that the employee was fired. I didn't mean to make someone lose their job, so I do feel guilty about that, but I guess it was not the first time he had done something like this. I was assured that this type of behavior is not tolerated at their company.
The boss seemed like a real nice guy, answered all my questions adequately, and really improved my opinion of their service. However, do not take this as a BUY recommendation.
What I liked:
The fact that there is a phone line for customer service is unique. Most web companies are going to have ticket support or live chat support. Some people, especially older folks will prefer to be able to call to get help. The disadvantage of this is that it's very, very difficult to guide someone on the computer while talking on the phone. I've done it before!
Also, affiliate marketing is a legitimate way to make money online. In fact, it's how I make money and it's what I recommend most folks to. If you can find good companies and write good content for your blog, sales are totally possible, even for complete newbies.
Finally, building niche websites is a great way to turn your passion into profit. People out there want to read helpful information from knowledgeable bloggers. Anything from homebrewing, to sewing, coffee, electronics, gardening, or philosophy can be profitable niche websites.
What I didn't like:
First off, their site is unimpressive. For a company that specializes in web design, they made some school boy errors like having low quality images, having images link to image files, and having an overall sparse website with very little information about the company and the packages they offer.
Their example websites are also pretty poor. I give them credit for showing real sites instead of “show” sites, but I felt that these reflected badly on what they teach. The sites were clearly not BUSINESSES. They were personal blogs with ads on the side. There is a difference. I doubt these sites rank for much, and I would bet that they don't make more than a few dollars per month, if anything.
- annnasrosegarden.com (too many ads)
- noiseperception.com (blogs 1x per month)
- jerrysfishinghopefuls.com (now offline)
- marciascookingtips.com (navigation issues + others)
- chefadvisor.biz (not enough content, font issues)
The first time I was on the phone, I was quoted at $499 for the premium package. The next time I talked to a rep, he told me they should not charge more than $199 and even suggested that this rep was trying to steal my money by charging me more. The last guy I spoke to said that their package is $699, with possible discounts. Wow. Now that is confusing!
I can guarantee that you can get it cheaper than $699 if you ask for a discount. I speculate you could get it as low as $499, which is probably why the first guy told me that price. Though, I think that if he started at $499, you might even be able to talk them down to $399 or cheaper. “Discounts” are standard procedure at companies like this.
As I mentioned above, I was not give access to any of the training videos/tutorials, and I'm not willing to front the $699 to test it out. I highly doubt it's worth $700 because you can learn how to set up an affiliate marketing website for less than half this price with other companies. Plus, so far, Graphic Media LTD has not given me the impression that they focus on quality.
In a nutshell, it's an overpriced product that under delivers and has sketchy support and marketing tactics.
You can see that there are some merits to the product, and I think it is possible that some folks can make money by doing this. Unfortunately, I was not able to get in to see the training, nor was I able to test the customer service for paying members.
Even considering these things, I think the product is overpriced for what they offer, and a 1 time payment of $699 is a big risk because there's no chance to cancel part way through! Graphic Media LTD is certainly NOT running a scam, but I do not recommend you buy.