Table of Contents
- About Big Rock
- What Makes Big Rock Unique?
- Big Rock Online Reputation
- Big Rock Shared and WordPress Hosting (From $1.15/mo.)
- Big Rock Hosting (From $1.79/mo.)
- Big Rock VPS Hosting (From $19.99/mo.)
- Big Rock Cancellation Policies
- Big Rock Customer Service Review
- Who is the Ideal Customer for Big Rock?
- Big Rock Final Review
About Big Rock
Big Rock offers some of the cheapest website hosting available. In fact, you won’t find a lower price for WordPress hosting, with plans starting at just $1.59 per month. As an additional bonus, along with low prices, Host Rock delivers quality hosting and support.
With more than a million customers worldwide, Big Rock is based out of India. In 2014, the company was purchased by Endurance International Group, allowing Big Rock to grow into a global leader in web hosting.
What Makes Big Rock Unique?
Big Rock is unique for offering incredibly low monthly prices for shared hosting. Shared plans start at $1.15 per month, with WordPress hosting starting at $1.59. Despite the lower prices, you still get acceptably fast and user-friendly hosting.
Along with the low cost, you get access to the Big Rock website builder. Most hosting companies offer some type of drag-and-drop website builder, but this is just one more to choose from. You can have a website live in only a few minutes. I never recommend website builders like this because you might have trouble moving hosts down the road, but some people are intent on using them because they are “easy”.
Unfortunately, Big Rock is now part of the Endurance International Group, which I'm not a big fan of. Other companies include Hostgator and BlueHost. Hostgator I don't recommend. Bluehost I do. So quality will vary by each company. However, I'm just not a fan of big conglomerate companies because customer service usually suffers since you're dealing with employees, instead of company owners that care.
Regardless, let's see how Big Rock compares. With hosting this cheap, you may be able to forgive some more faults than usual!
Big Rock Online Reputation
Big Rock has a big online reputation for quality of service and support. WhoIsHostingThis.com gave a score of 4.2 out of 5 stars. From the 137 reviews placed, over 70% gave a score of 5 stars for quality, value, and support.
WebHostingGeeks.com gave a score of 4.6 out of 5 stars, with many reviewers giving consistently high scores for cost and features. There are no nightmare tales of premature payments being taken or reports of excessive downtime. Overall, Big Rock scores high marks in most areas and has a very good reputation.
Big Rock has implemented speed caching to help ensure fast page load times for websites on their shared hosting plan. Website speed tests show web pages loading at above average speeds.
You also gain access to an impressive selection of website tools and security applications. All hosting plans come with WordPress optimized servers, 24/7 support, and the choice of hosting your website on Windows or Linux servers. You also get a free domain name with any of the hosting plans, except for the starter plan.
- Starter ($1.15/mo.) 1 Website, 10 GB Storage, Unlimited Transfers, and 200 email Accounts
- Advanced ($3.49/mo.) 1 Website, Unlimited Storage, Unlimited Transfers, and Unlimited Accounts
- Business ($5.39/mo.) 3 Websites, Unlimited Storage, Unlimited Transfers, and Unlimited Accounts
- Pro ($7.39/mo.) Unlimited Websites, Unlimited Storage, Unlimited Transfers, and Unlimited Accounts
Big Rock Hosting (From $1.79/mo.)
If you are new to website design, Big Rock has a solution. With Big Rock hosted websites, you can choose from hundreds of free professional templates. The Big Rock drag-and-drop website builder makes designing your website effortless, with a user interface that is both simple and effective. Using the free templates, you can have a website online in minutes or have an online store in just a few hours.
Big Rock VPS Hosting (From $19.99/mo.)
Big Rock VPS comes with a control panel that will make it easy to get your VPS up and running. The server technology is powerful, but the main advantage is the ease of use.
- Standard ($19.99/mo.) 2 Core, 2GB RAM, 30GB RAID Storage, and 1TB Bandwidth
- Enhanced ($29.99/mo.) 2 Core, 4GB RAM, 60GB RAID Storage, and 2TB Bandwidth
- Premium ($39.99/mo.) 3 Core, 6GB RAM, 120GB RAID Storage, and 3TB Bandwidth
- Elite ($51.99/mo.) 4 Core, 8GB RAM, 240GB RAID Storage, and 3TB Bandwidth
Big Rock Cancellation Policies
Big Rock has a 30-day money back guarantee. If you are not satisfied in any way you can get a full refund within 30 days. The refund will exclude any additional services, such as domain privacy or any SEO services. You can cancel your hosting at any time using the control panel or by contacting support.
Big Rock Customer Service Review
Big Rock is a global leader in website hosting, which is reflected in their customer support network. Big Rock was recently purchased by Endurance International Group.
Typically, when a company is purchased by a large hosting company, their customer support will become part of a massive support network. This often results in poor customer service, which isn’t the case with Big Rock. They have managed to maintain their quality of support, with most problems solved in under 7 hours. When you consider hosting starts at just $1.15 per month, it’s impressive that you get any support.
Who is the Ideal Customer for Big Rock?
Big Rock simply offers the lowest prices for WordPress hosting. If you want low-cost hosting from a company with a great reputation, consider going with Big Rock. It’s becoming increasingly rare to find both value and quality from a hosting company. Luckily, there are companies like Big Rock that offer affordable solutions to help get your ideas online.
Big Rock Final Review
Big Rock has managed to deliver quality hosting at the lowest prices available despite my bias against Endurance International Group. For such a budget price, you would expect shoddy service, slow speeds, and inferior customer support. Fortunately, Big Rock is still capable of providing their customers with exceptional service across all areas. This includes the quality of their customer support and the performance of their hosting plans.
My all-time favorite host is Kinsta. They are pricey, but freakin' fast fast and the support is rock-solid. The STARTER plan is great for one website, but I recommend the BUSINESS 1 if you want to build multiple websites